Austin Dispatch Desk // Direct Inquiries

Formulation Inquiries and Component Quotations

Name: Aromahome
Address: 1301 Barton Springs Road, Austin, Texas, 78704, United States
Telephone: +1 (340) 808-3421

Direct communication with our Austin workshop bench. We review batch parameters, freight delivery tiers, fragrance loading specifications, and custom pouring schedules. Every catalog entry is inquiry-only; binding invoices are issued only after laboratory check and freight verification.

Workshop Facility

1301 Barton Springs Road
Austin, Texas 78704
United States

Bench Phone

+1 (340) 808-3421

Direct Correspondence

office@aromahome.click

Operating Hours

Monday through Saturday: 09:00 to 18:00 Central Time
Sunday: Closed for bench curation and thermal testing

Response Timeline

Technical inquiries received during bench hours receive itemized component availability, freight estimates, and batch datasheets within one business day.

Tenure Master candlemaker operating in Austin since 2020

Verification Texas business registration & invoiced raw supply lines

Lead Time Component dispatch: 1–3 days; Custom pours: upon request

Minimum Order Single kit / 5 lb wax block / 1 workshop seat

Transmit Inquiry Specifications

Fill in your batch requirements below. We calculate gross wax mass, fragrance oil percentages, vessel counts, and dispatch freight. No direct cart checkout; all quotes are verified on bench data.

Artisan or Studio Name Required

Inquiry Classification Selection

Business Email Optional if phone provided

Direct Telephone Optional if email provided

Shipping Destination or Workshop ZIP Freight calculation

Component Specifications Technical batch data

Inquiry Notes & Project Requirements Details

I consent to Aroma Home storing and processing these inquiry specifications, contact records, and dispatch parameters in accordance with the Privacy Statement and Commercial Terms. I understand that submitted estimates are non-binding until confirmed via verified invoice.

Studio dispatch packing station with corrugated boxes and amber jars ready for transport

Component packaging and shipping dispatch counter at 1301 Barton Springs Road 30.2601° N, 97.7594° W // SPEC-DISPATCH-TX

Logistics & Packaging Protocols

Bench Packing and Freight Standards

Candle wax flakes, glass vessels, and fragrance oils require rigorous handling. We do not drop-ship third-party goods. Every box is packed in our Austin studio with unbleached cellulose padding and reinforced corrugated cardboard.

Wax Flake Freight Protected in multi-wall kraft paper sacks with vapor barrier liner to prevent moisture absorption during transit.

Vessel Palletizing Amber and clear glass jars ship in 12-, 24-, or 36-unit cartons with internal corrugated cell dividers. Zero glass-to-glass contact.

Fragrance Oil Seals Heavy amber jugs carry phenolic cone-lined caps and induction heat seals to eliminate volatile vapor loss and leakage.

Thermal Safeguard During Texas summer months (June–September), raw soy wax and completed candle orders ship with insulated thermal liners upon request.

Pickup Desk Local Austin candlemakers may schedule contactless studio pickup at 1301 Barton Springs Rd during operating hours without freight surcharges.

Frequently Answered Bench Inquiries

Inquiry and Quoting Procedures

Why is there no direct checkout or instant shopping cart on aromahome.click?

Bulk candlemaking components require verified freight calculations based on exact shipping weight and dimensional limits. Flakes, glass, and liquid compounds have different shipping class codes. By reviewing orders on bench sheets first, we eliminate freight overcharges and guarantee batch compatibility before payment is requested.

What information is required to receive a firm wholesale quote?

We require your desired component quantities (e.g. 20 kg Golden Flakes 464, two 32 oz jugs of Texas Cedar oil), your destination ZIP code, and your target fulfillment date. We reply with itemized per-unit costs, freight carrier options, and technical batch certificates.

Can I book a private studio candlemaking workshop for a group?

Yes. Our in-person Austin workshop operates at $25.99 USD per person for groups of 1 or more attendees. Sessions run 2 hours and cover wax mass calculations, fragrance blending, pouring, and curing physics. Specify your preferred date in the inquiry form notes.

What are the lead times for custom contract batches and finished candles?

Finished stock candles (9 oz at $28 USD and 16 oz at $38 USD) dispatch within 2 business days if fully cured. Custom private label pours require 14 days for wax crystallization and burn quality control before freight release.